Frequently asked questions

Cover is a mobile-first insurance platform. We’re a national brokerage that works with more than 30 insurance companies.

As a brokerage, we’ll search rates provided by our partner carriers to get you the best price for car, home, and renters insurance. Being mobile-first, we’re unlike other brokerages. You can easily get a quote through the Cover app in three minutes, and chat with our advisors through SMS.

We also manage an auto insurance program, Cover Auto, that is currently available to drivers in Texas, where we offer our own policies.

Cover Auto is an auto insurance program available in Texas and managed by Cover.

Alongside policies presented by our partner carriers, we offer Cover Auto policies as an additional option for eligible drivers.

The program is backed by multiple reinsurance partners that have over $6 billion in assets to pay claims.

Cover Auto policies are currently offered to drivers in Texas when it represents the best option for them.

We will be rolling out Cover Auto in additional states in the near future.

Cover Auto gives preferable rates to good drivers with clean driving records. We are comparable to top-tier insurance carriers across the country in the industry.

As a brokerage, we’ll search rates provided by our partner carriers to get you the best price for car, home, and renters insurance. Being mobile-first, we’re unlike other brokerages. You can easily get a quote through the Cover app in three minutes, and chat with our advisors through SMS.

We also manage an auto insurance program, Cover Auto, that is currently available to drivers in Texas, where we offer our own policies.

From our partner carriers, we offer auto, home, and renters insurance. Through our managed insurance program in Texas, we offer auto insurance.

You can request a quote through the Cover app, which you can download from the iOS App Store and Google Play Store.

For auto insurance, you can also get a quote here on Cover.com.

A Cover insurance advisor will reach out to you via SMS regarding your quote. At this time, you can ask any questions you have about the deductible or the coverage.

Just download Cover to request a quote for your car, home, renters, jewelry or any other property you want to insure.

Of course! Switching insurance companies is easy and our team advisors can help talk you through it.

Yes. We offer commercial property, general liability, errors & omissions (E&O), directors & officers liability (D&O), cyber liability and product liability.

If you need to make a claim, refer to your policy documents. You can view your carrier contact information there.

For Cover Auto customers, your claims will be handled by Littleton Claims. The contact information will be in your policy documents in the app.

Once we’ve confirmed payment, Cover’s insurance advisor will email your policy documents to you. If you are a Cover Auto customer, you can access your policy documents and your insurance card on the mobile app.

Taking photos is a requirement for all Cover Auto policies, but with other policies we sell, you can still insure your property without this step. However, sending us photos at the beginning of a policy is very useful. In the event of a claim, it’s helpful for the insurance company to see your property in good condition to sufficiently compensate you for your loss. These photos are especially useful for all the important things in your home.

Cover’s Referral Program enables existing Cover customers to reward friends by sending them a referral link. If the referred customer buys an insurance policy through Cover, the existing customer and new customer will both receive $50 Amazon gift cards. $25 if the customer is a resident of Texas.

Cover customers are each assigned a unique link, which can be found by signing into the Cover app and visiting the referral page. Simply click “Share my Link” and send to friends via email, text, or social media. If they sign up via your link and make a qualifying purchase, you both earn your reward.

Aside from the $50 gift card reward, customers who refer a new customer who does not file a claim, cancel, or lapse payment within one year of being a Cover customer, are also eligible for a one-time bonus reward of $250.

Please see our Terms & Conditions for more details.

For you to qualify for the gift card, your friend has to:

• Sign up for Cover using your unique link – this is how we’ll know you sent them!
• Make a qualifying purchase of an insurance policy through Cover.

Unfortunately, there isn’t any way for us to track the referral back to your account if they did not use your unique link to register.

Generally, you can expect to receive your referral gift card within 1 day of your referral’s qualifying purchase.

The more, the merrier! You can invite as many people you want. However, please note that in order to receive a gift card, referrals must be new to Cover. Additionally, Cover customers are eligible to receive a lifetime maximum of $500 in gift cards total.

If a referred friend receives links from multiple Cover customers, only the corresponding customer to the referral link used by the friend will receive the gift card.

In regards to the one-time payment of $250, each customer can only claim this reward once – for referring a customer who does not file a claim, cancel, or lapse payment within one year of purchase – regardless of how many of their referrals meet this criteria.

Our test drive program is through a partnership with ZenDrive that scores how you drive in order to help you unlock additional discounts on your insurance.

Your test drive will track your driving behavior for up to 90 days.

If you are currently enrolled in our test drive program and would like to opt-out, go to settings and disable activity and location tracking for the Cover app. This will automatically opt you out of the program.